Frequently Asked Questions
General
What is WorldTree Mystic?
WorldTree Mystic is a curated shop offering mystical decor, ritual tools, and spiritual offerings. From preserved roses to ancient ritual candles, each item is chosen with intention to support your path. Whether you are just taking your first steps in your journey, you’re a seasoned practitioner, or simply drawn to the beauty of the mystic world.
Orders & Shipping
Where do you ship?
We offer international shipping to many countries. Shipping is most reliable within the United States and United Kingdom, where our inventories are located.
How long will it take to receive my order?
Most orders are processed within 1–3 business days. Delivery time depends on your location and chosen shipping method. You’ll receive tracking info once your order ships.
Returns & Refunds
What’s your return policy?
We accept returns within 30 days of delivery for unused, non-perishable items in their original condition. Simply contact us to begin the return process. Due to the nature of some spiritual items, not all goods may be eligible.
Product Use & Safety
Are your candles and smudge sticks safe to use?
Yes, but always use caution. Never leave open flames unattended, keep candles and smudge sticks away from flammable materials, and place them on a heat-safe surface. Always practice fire safety, especially when using ritual tools.
How do I use these products spiritually?
Each item comes with a thoughtful description offering insight into how it might be used. That said, every spiritual path is personal. We encourage you to use what resonates and make each piece your own.
Community & Contact
Is this a safe space for all paths and beliefs?
Yes. WorldTree Mystic is a welcoming space for all seekers, regardless of background or belief. We honor diversity in practice and aim to foster a respectful and inclusive community.
Can you advise me in what to believe in?
While we provide context and suggested uses of our products, we do not dictate, judge, or comment on your personal values.